Frequent flyers on the Star Alliance network can now also use their miles to upgrade when travelling on Air Canada, TAM and US Airways.
Upgrade to a higher level of comfort. Now that Air Canada is participating in Star Alliance Upgrade Awards, you can use the miles you've earned with participating Star Alliance frequent flyer programs to upgrade to our Executive First or Executive Class cabins on eligible Air Canada and Jazz flights.
Eligible bookings
Star Alliance Upgrade Awards can be booked for most flights* marketed and operated by Air Canada or Jazz provided you've purchased a Latitude fare (booking classes Y or B).
Upgrades are permitted for one class of travel, either from Economy Class to Business Class or from Business Class to First Class*. Upgrades from certain types of fares are not possible.
Travellers enrolled in Aeroplan (Air Canada), Fidelidade (TAM) or Dividend Miles® (US Airways) can exchange their collected miles for a Star Alliance Upgrade Award. With this award, a confirmed and ticketed booking can be upgraded to a higher class prior to travel. In order to redeem the award, customers need to contact their FFP, either by calling reservations or logging onto the web (depending on what is offered by the carrier). The upgrade is processed electronically, eliminating the need to issue paper certificates.
“Our frequent flyers have always told us that upgrading using miles across the entire alliance is one of the highest sought after benefits. Hence, by now offering Star Alliance Upgrade Awards across all flights in the Americas we further increased the attractiveness of our Alliance product,” said Vice President Commercial, Star Alliance, Christopher Korenke. “We are working on getting the remaining Star Alliance member carriers into the product as soon as possible.”
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